Help Desk System

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A better customer experience starts with better help desk software and a great help desk system is at the heart of great customer support of any Organization and it improves the relationships between businesses and their customers.

Xtreme HDS enables customer support department or agents to receive, process, and respond to service requests. It helps streamline customer support with time-saving tools like triggers and automations and built with the experience of customer service and support experts.

It integrates and manages all the functions of a help desk system like Branch/ Vertical/ Department Masters Set-up, Product / Category Masters Set-up , Solution Users and Approval Users Master and their Priority Set-up, Service Requests, Approvals, Service Requests Solutions and Central / Branchwises Service Requests Status Dash Boards.